Privacy policy
This page explains what information Tutorbridge collects, how we use it, and the choices you have. We keep it simple: **we collect the subject you need help with and your contact details so we can help you find a tutor.**
What Tutorbridge is
Tutorbridge is a free matching service for families and adult students. We help you find independent local or online tutors.
We are not a tutoring company, school, learning center, or licensed education provider. We do not teach lessons, employ tutors, set their prices, grade students, or grant certificates or credentials.
This matters for privacy because we only collect the basic information needed to connect you with a participating tutor or tutoring provider.
What information we collect
We keep our forms simple. In general, we collect:
- the subject or type of help you are looking for
- your name
- your phone number
- your email address
- basic scheduling or location preferences you choose to share
We do not ask for Social Security numbers, student ID numbers, school records, report cards, grades, IEP or 504 documents, immigration documents, or bank or financial account numbers.
If you contact us directly, you may choose to share extra details in your message. Please do not send sensitive documents or private records through our forms unless we specifically ask for something basic that helps with a match.
If you are asking about a minor, please submit the request as the parent or guardian whenever possible.
How we use your information
We use the information you share to respond to your request and connect you with a tutor or tutoring provider who may be a fit for your needs.
That can include:
- contacting you about your request
- sharing your request details with participating tutors or providers
- following up to see whether you still want help
- improving how our matching process works
We may also use your information for basic service operations, recordkeeping, and to protect our website and users from spam, fraud, or misuse.
Tutorbridge is free for families. We are paid a flat marketing or matching fee by participating tutors or providers. That does not change the fact that results vary and we cannot promise grades, scores, admission, fluency, or any other outcome.
Who we share information with
We share your information only as needed to help with your request. That may include participating independent tutors, tutoring providers, or service companies that help us operate our website, email, or forms.
We do not sell your sensitive student records because we do not collect them in the first place. We also do not need school files, immigration papers, or financial account details to make a tutoring match.
If required by law, court order, or a valid legal process, we may disclose information as necessary. We may also share limited information if needed to protect safety, investigate abuse of our services, or defend legal rights.
Before working with any tutor, parents should confirm the tutor's background check, references, and qualifications. For minors, we strongly encourage supervision, such as meeting in a public room, staying nearby, or using a visible or recorded online setup.
Your choices and your rights
You can choose not to submit a request. If you do submit one, please share only the basic details needed for us to respond.
If you want to update your contact information, ask what information we have from your inquiry, or request deletion of your request details, contact us at Contact. We will do our best to respond within a reasonable time, subject to any legal or operational need to keep limited records.
If you no longer want to hear from us, you can ask us to stop contacting you. You can also tell a tutor or provider directly if you do not want to continue the conversation.
For more on how to use the site, see our Terms and Disclaimer.
Children, safety, and sensitive situations
Tutorbridge is meant to help parents, guardians, and adult students look for academic support. We ask families not to send private student files, medical details, special-education records, or legal or immigration documents through our forms.
If a student may have a learning disability or needs help with an IEP, 504 plan, or special-education rights, please contact the school or a qualified specialist. Tutorbridge does not provide educational, psychological, medical, legal, or special-education advice.
If your question involves immigration or visa status, including F-1 or other student visa issues, please speak with a licensed immigration attorney or accredited representative. Tutoring is academic help only, not immigration advice.
For minors, safety comes first. Parents should confirm background checks, references, and qualifications, and supervise sessions in person or online.
Data security and policy updates
We use reasonable steps to protect the information you send us. Still, no website, email system, or online form can promise perfect security.
Please avoid sending highly sensitive information through web forms or email. We only need the subject you need help with and your contact details to get started.
We may update this Privacy Policy from time to time. If we make changes, we will post the updated version on this page.
If you have questions about this policy, please reach out through Contact.
We only collect the subject you need help with and your contact details so we can help you find a tutor, and you can contact us if you want your information updated or deleted.